Morning,

This is the second time I have ordered plants from you from way down in Essex. I have been delighted with the condition and size of the plants on arrival and for keeping me informed.

Happy Growing

Lyn

May 2021

Hi,

I just wanted to send you a quick message to say thank you. Both plants look really great and your customer service has been great.

Hope you have a great week!

Million thanks,

Hanna

March 2022

Hello, I received my order today. Just wanted to say a big thank you for the prompt delivery.  I have made numerous conifer purchase from your website and have always been so happy with the plants I receive.  You have the most wonderful collection of conifers,  just wish I had a bigger garden. Also just wanted to say that your website is always very up to date and detailed,  making purchases from Kent very easy. I visited you nursery last summer for the first time and will do so again this summer on holiday.  Looking forward to many more conifer purchases in the future, thank you.

March 2022

Hello, 

My physocarpus has arrived safely, and would 

like to thank you for efficient service. I am delighted with it !

Gill House.

November 2021

Thank you Larchcottage,, today i received masterclass on packaging ,, Conifers came out and not one branch was broken ,, very pleasing ,, you never fail to impress ,, Thank you again.

February 2022

Dear Larch Cottage,

I am absolutely delighted with my plant and the packaging was quite outstanding.  Too soon to tell you how the plant is going to thrive, but all looks good!

On that basis, a big thank you!

Penny

May 2021

My plants arrived today, lovely big healthy plants, very well packed most impressed. Also would like to say your customer service is outstanding.
I will most definitely be using you again.

Very many thanks,
Torfrida 

May 2021

Hi Jo,

Received the plants today. Really lovely specimens and great packaging - really impressed!  I wish all suppliers would pack their plants so well.

Many thanks again, hope to come and visit you sometime - it looks an amazing place.

Gillian

April 2021

Thankyou so much for our lovely "Sylvie". It is very special as my wife is Sylvie and it will be a 70th birthday present for her. It arrived safely and we can't wait to watch its growth,
Kind regards,
Paul

February 2022

Just to let you know the plant arrived safely. We are very pleased with it; it looks very heathy and is a good size. The delivery was prompt, the packaging excellent. We would not hesitate in ordering from you again.

Many thanks for such great service.

October 2021

Hi there

The two plants I ordered arrived in early afternoon.

Brilliant service  -  healthy and strong looking plants

Thanks for your great service

Allan

April 2021

Thank you so much! My order arrived in superb condition this morning I can only imagine how long it took to pack it all up. I can't wait for them to thrive in the garden now. 

Kind wishes

Alison

March 2021

Hi Jo,
Just wanted to say I received the roses and am very happy with them. Nicely packed and they are both very healthy looking. Thank you so much!
Have a great weekend!
Era

October 2021

Just a note to let you know that your parcel containing the Xanthoceras arrived here safely this morning, and to thank you for packing it so very carefully.    It looks very healthy and I will look forward to planting it in the spring.

All very best wishes,

David

February 2022

Dear Jo,

The plants were safely delivered this morning.  I am really pleased with the specimens.  Thank you for your efforts and excellent service.

Best wishes,

Chris

March 2021

many thanks for the quality of the plant. The packaging ideal. I look forward to it flowering

Regards, J

February 2022

I just want to say thank you so much for your quick and efficient delivery of the liquidambar to my friend for her birthday. It's been planted and she is thrilled with it! She says it was extremely well packed, so that it arrived in very good condition.

I'm really delighted with your product and service.

Thanks again and all the best,

Alison

March 2021

Many thanks.

Our Acer Palmatum Red Emperor arrived today. An excellent specimen beautifully packed and worth every penny. Planted out 1 hour later and looking great.

John and Jane

March 2021

Hi there

The plants arrived in excellent condition. Delighted with the quality.

I have just moved house and I am developing the garden so looking forward to further purchases in the future.

Best wishes

Ian

March 2021

Just had to leave a message to say thankyou for a very special day out yesterday. And a fantastic lunch in your La Casa Verde fantastic food and great staff.

William Norris

February 2022

Hi to all at Larch Cottage  last year was the first time in years we have not been able to visit but the  quality of plants remains as ever excellent. The service offered could not be better. Many thanks and hope to visit this year.

Regards, John 

March 2021

Hi to all at Larch Cottage  last year was the first time in years we have not been able to visit but the  quality of plants remains as ever excellent. The service offered could not be better. Many thanks and hope to visit this year.

Regards, John 

March 2021

Just a quick note to say that my plants arrived today in perfect condition.

Great prices and great products, what more can I say!

Thank you

Andrew

March 2021

I just wanted to thank you for all the care and efficiency with which you packed and sent my plant, a cornus Cherokee sunset. It was so well packed that it has arrived safely in very good condition. I look forward to seeing it grow in my garden. Thank you.

Jane 

April 2021

Thanks for the good service... whoever packed these up knew a thing or two about secure packing! 

Tim

April 2021

My Ilex arrived today. Well within the 48 hours you said it would be. Very pleased, well packed and a lovely plant. I had prepared its planting hole and managed to plant it this afternoon.

Thank you again.

Regards

Pat

February 2021

Good afternoon

I have just received my trees/shrubs from you and am so pleased with them! Wonderful quality and size and looking forward to planting them and enjoying them in my garden.

Thank you and will certainly be recommending you to friends.

Kind regards

Ruth

October 2021

Hi!

Just want to say “Thank you!”. Our lovely plant arrived safe and well this morning. We’re looking forward to planting it out.

Best regards

John

April 2021

I have just unwrapped my new Cercidiphyllum Heronsgate - I think it is the best quality plant I have purchased online ever !

Beautifully grown, well wrapped, larger than anticipated and what a fabulous variety - always a risk when you can't choose the plant yourself - but I would have chosen this one.

Thank you very much.

Mary

February 2021

Dear Larch cottage

Just a quick note to confirm the arrival of the order.

Very impressed with the speed, the packaging and most especially the plants.

The shrub is an excellent size for the price and clearly extremely well grown and both the herbaceous plants look good (difficult to say more in February, that there are tiny leaves and "noses" peaking out is as much as one can expect!)

Thank you so much for your care and efforts

Sarah

February 2021

Jo hi,

I needed to write and thank you for the extreme care with which you had packed my trees, which I opened last night  - I’ve never received anything packed with such care, not to mention you taking the time to check with photos before you dispatched.

Thank you so much.

Kind regards, Stuart

February 2021

Received the above at about 11am today its already in the ground, what wonderful service, the plant looks really healthy, many thanks.

Tony 

February 2021

Excellent Service

Thank you, the items  arrived today and look in splendid condition. Amazingly packaged!  

Regards

Liz 

February 2021

Thank you for sending some wonderful trees to my family members in UK.

I'm glad I found you, thrilled you had the plant I was looking for and grateful for your wonderful service.

I will not hesitate to use you again.

Regards Tricia

South Australia

February 2021

just to say ,,arrived safely and looking swell ,,especially Pinus X schwerinni..thank you Larch cottage ,,will be back hunting down more of your lovely plants ,,

yours sincerely M.Masson

February 2021

Hi Jo,

Just to say the Sorbus trees arrived safe and sound and look great. Thanks so much as always for the excellent service. 

Lovely article about your nursery and garden in The English Garden recently. Beautiful photos. I have been meaning to visit the nursery one day after this never ending lockdown. 

Best wishes, Lucy 

February 2021

Thank you for delivering my J C Van Tol Holly which has arrived very promptly. It arrived this morning, so we have unpacked it and everything looks fine. It looks a very healthy specimen, and look forward to seeing it flower and produce berries at the appropriate times.

Thanks again.
Mrs Hitchen

February 2021

Thank you so much for your very efficient dispatch of my plant order, including the sedum a last minute extra.  The plants were beautifully packed, arrived promptly, without mishap and are about to be planted in the garden.  I will have absolutely no hesitation in recommending Larch Cottage Nurseries to all my friends and gardening groups I belong to.

Thank you again.  Best wishes.  

Maggie 

April 2020

Thank you for the 3 trees I’m really pleased with them all and the packing was great. They are all planted ! Thank u again for helping me, I’m really glad I came across you. Keep well.

Kind Regards,

Ffai

April 2020

Thank you for the 3 trees I’m really pleased with them all and the packing was great. They are all planted ! Thank u again for helping me, I’m really glad I came across you. Keep well.

Kind Regards,

Ffai

April 2020

Thanks.

All arrived safely, and the innovative newspaper packing worked well ! 

Neil

April 2020

All good. It has just arrived. Full marks and thanks for your top service. Is there a feedback service I can use online to let future customers know your plants and service are 5 star. Please reply if there is a place.

Thanks Stephen

March 2020

Thank you for the 5 star service. Lovely “Chief Joseph” .

Many thanks . Stephen

Good afternoon, 

Many thanks for my order which I received today. I am very impressed with the thought and carefulness taken with packing the plants, which arrived in good condition. The protection using shredded paper around Nandina domestica var. leucorpa was really amazing and so effective!

Kind regards,

Nigel 

Hi,

A big thank you to all at Larch cottage nurseries,  for your help and excellent service 5 star rating

Regards 

Alan 

Hi,

My beautiful deep red witch hazel arrived today. Plant is so healthy. Great protection in transit too. Thank you, it has made my day. I have made it my mission to visit Cumbria and your lovely garden, from Surrey, as soon as we can. I think I will have to bring lots of spending money!

Best wishes,

Fiona

February 2021

Hello,

I just received my order and am absolutely delighted with the plants, sturdy packaging and very fast delivery.

Thank you!

Anne

February 2021

Hello again Jo,

I just wanted to say a big thank you for my lovely Hamamelis which arrived safely earlier today.

It is a magnificent plant and was so well packaged, as were the others I have ordered from yourselves over the years.

Thank you for sorting everything out for me as it is really appreciated.

Best wishes, Ruth x

February 2021

Thanks Jo

What fantastic wrapping. If i need any of my trees wrapped i know who to ask.

Yours

Jo

February 2021

Hi Jo,

Just to let you know the tree arrived safely at approx 10 am this morning and was very well packed and seems to have travelled pretty well.  I am delighted.

Thank you.

Regards,

Ann 

February 2021

I received my plant from you this morning. It was securely packaged and in good condition.

Many thanks for your efficient and prompt service.

Peter

February 2021

Dear Larch Cottage,

I would like to thank you for such good service !
I placed my order last week and i've just received it now - superb quality plants and packed with such consideration that i had to let you know how very pleased i am from start to finish.
I order quite a lot of plants online and the experiences aren't always good, however, the overall service from you has been perfect, couldn't wish for better.

Thank you,
Mrs. C. Denton.

Hi there,

just wanted to let you know that my plant has arrived and it's fantastic. Can't thank you enough and really hope that when things get better, i can come and visit personally. Thanks again,

Alison

February 2021

Hi Jo

I received the statues last week and they are fantastic - even better than i was expecting. The packaging was first class too.

Many thanks for our help and i am sure i will buy from you again in the future.

Best wishes 

Graham

Dear all at Larch Cottage Nurseries,

Thank you for my plants which have arrived in excellent time and well packaged.

They look strong and healthy and I’m grateful for the added care note re. my magnolia.

Mrs. Avery

December 2020

I just wanted to give some feedback regarding my recent delivery of a large Hawthorn tree.
From initial enquiry to delivery of tree the service I have received has been excellent.
Good advice from Jo, and thanks for that.
The tree was delivered promptly and so well packaged and protected it would have withstood a nuclear attack !  The tree was great and now planted, pictures attached.
It was my first order following a recommendation from my brother in law 
and would have no hesitation in recommending your nursery to anyone.
Thank you
Brian

December 2020

‘Thanks very much for your help, the plants arrived in perfect condition. As we've seen other people say you guys really know how to pack and ship plants.

We'll be back for more plants in the spring.

David’

January 2021

Dear Friends at Larch Cottage,

My shrubs arrived today – the first day possible from the instructions I sent you. Not only are the shrubs of brilliant quality, with flower buds for next season already showing, but I am just astounded at the effort that had gone into your packaging.  The plants arrived in perfect condition. I will definitely want to order more plants from yourselves.

Many thanks,

Paul

Perfect !

My order arrived today and I just had to thank you for such excellent plants. It was a joy to unpack them. Also, they were brilliantly packed and arrived undamaged. Perfect ! 

Kind regards

Sue

Please thank everyone

Please thank everyone for selecting some very nice plants for me. They were delivered yesterday and I'm very impressed

Best wishes

Nick

Thanks

I do think your service/ plants/ packing is of a high quality.

Julian 

Thank you

Thank you for this order which was delivered yesterday. The plants are excellent and all arrived in good condition.

Murray

Good afternoon

I recently took delivery of the three plants I ordered from you.  Amazing plants, mature and fantastic size and the packaging was excellent.  I cannot fault either your service, your packaging or delivery in any way.  I just wish I didn’t live so far away as I would visit you as soon as possible!  

Kind regards and keep up the good work.

Pat 

Much appreciate your service and my best wishes.

The shrub arrived this morning. Looking very good and leaves turning golden already.Thank you so much for sending so quickly after your note and tell call yesterday. V good of you and especially welcome arrival as someone here today who could plant it! I am 94 and alas sadly I am not able to do any gardening myself anymore. I hope it will give pleasure to lots of people for a long time to come..

Anne