MAIL ORDER NEWS

Boxed Deliveries ~ Our last sending date for boxed deliveries of mail order plants over the summer months is the 30th June and we will recommence boxed deliveries on the 1st October 2008

 

Pallets ~ Large orders which need to be sent on Pallets will continue to be delivered - please order in the usual way

 

Catalogues and Gift Vouchers~ Catalogues and gift vouchers are available throughout the year – please order in the usual way.

 

You are still able to use the online shop and place orders as usual although in the preferred delivery date please put dates after the 1st October 2008. No credit card transactions will go through until the goods are to be delivered.

 


 Our mail order service is available Worldwide, although as expected, the vast majority of our orders are to the UK and Europe.
We try to make sure that you have the minimum of hassle when ordering from us and have worked closely with our delivery partner to ensure that your orders arrive in time and in good condition.

Nothing leaves our nursery without first being checked by our Nursery Manager - Joanne McCullough. We try and use recycled packaging products where possible and all plants are sent in strong cardboard boxes.

. Any problems with goods delivered are dealt with swiftly by our mail order department and they will chase couriers and query deliveries on your behalf.

We operate a next day delivery service where possible, Monday through Thursday - although at busy times this may not be possible. We can deliver at the weekends but there is a surcharge charged by the courier.

Courier charges start at £13.00 for the first 10 kilos and approximately 60p per additional kilo thereafter - If you are ordering from outside the UK then of course these charges may vary but we will contact you and confirm the charge before we send your goods.
Statues and garden furniture can also be sent out but we like to give individual quotes for these items so will contact you once the order to arrange shipping and transportation costs.

For more information E-mail plants@larchcottage.co.uk or call us on 01931 712 404

Anyway, don't just take our word for it. Read the comments below and see for yourselves.

  • L Bingham ............   'Brilliant Service. Quality plants very well packed'
  • J Allen ...........   'Plants and service excellent'
  • J Wilkinson ...........   ‘First Rate Service - As before’
  • LA Morgan ...............   'Excellent packaging - tree in 1st class conditions’
  • R Hall.............    ‘Excellent service. Plants well labelled and packed.’
  • A Cooper...........   ‘Thankyou - Lovely specimen of Aurora’
  • M Bennett ..........  ‘Can't think of any changes. Service Excellent’
  • K Bayne .........   ‘Website is fantastic - Thankyou’
  • R Morris .........  ‘Excellent Service’
  • S Barker .........   ‘Good quality plants arrived on the day requested’.
  • Mrs Leeves...............     ‘Web shop great. Plant I received was fantastic!’
  • V Flook ............   ‘Very impressed with your service and the plants!’
  • L Stewart ............   ‘Plants arrived quickly and in excellent condition’
  • A Goodison...........    ‘Plant and packaging excellent - Many Thanks!’
  • D Stevens ............   ‘Many thanks for such prompt attention’
  • J Lim .........    ‘Impressed with fast service & quality of the plants’
  • A Bannon .........   ‘Excellent Service. Perfect vigorous plants. Well  packed and quickly delivered with good telephone service.’
  • A MacGillivray ..........    ‘Excellent service. I look forward to dealing with you again soon.’